Refund policy

🔄 RETURNS & REFUNDS POLICY 

All Sales Final:

No returns, exchanges, or cancellations for:

Fine Art Prints

Limited Edition Prints

Originals

Accessories/Textile Products

 

Exception: Damaged or Defective Items:

Canada: Full item price refunded (shipping free)

No replacements offered

 

How to Request a Refund:

Email info@brigitteklassenart.ca within 7 days of delivery with:

Photo of damaged item

Photo of packaging

Order number

 

Limited Edition Prints:

Refund issued according to the rules above

No replacements

 

Note on Replacements:

All items are made-to-order or limited quantity

Refunds only for damaged/defective items

No replacements to maintain exclusivity and integrity

 

Lost, Stolen, or Undelivered Packages:

Not responsible for lost, stolen, or misdelivered packages

Buyer responsible for re-shipping if returned